Privacy Policy
Last updated: 10 December 2025
1. Introduction
VenuesAndVendors Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number
- Billing and payment information
- Event details and preferences
- Profile information and photos
2.2 Usage Data
We automatically collect information about how you use our platform:
- IP address and browser type
- Pages visited and time spent
- Search queries and interactions
- Device information
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing transactions and managing bookings
- Communicating with you about your account and services
- Sending marketing communications (with your consent)
- Improving our platform and user experience
- Detecting and preventing fraud
- Complying with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Vendors: When you request quotes, relevant information is shared with vendors
- Service Providers: Third-party services for payment processing, analytics, and hosting
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure storage of sensitive information
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@venuesandvendors.co.uk
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
For more information, please see our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@venuesandvendors.co.uk
Address: VenuesAndVendors Ltd, 123 Wedding Street, London, UK, SW1A 1AA